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London Skating Club - Rules and Policies


The Club

The London Skating Club is a Not For Profit organization incorporated in the Province of Ontario, Canada. All fees quoted on this website are in Canadian Dollars. Due to the club's Not For Profit status, fees are HST exempt. Any questions with respect to payments, withdrawal from a program, refunds, program pre-requisites and schedules can be directed to:

The London Skating Club
799 Homeview Road
London, ON

Phone: (519) 681-2640
Email: info@londonskatingclub.com
Mail: P.O. Box 9011, Sub Stn 40, London, ON, Canada  N6E 1V0

Please note that to keep registration fees as low as possible, our office is only staffed part-time and is partially dependent on volunteers. The club will do its best to respond to enquiries as quickly as possible.


Payment

Payment can be made online using Visa, Mastercard, or redemption of Skating Credits only.  Payments by cash, cheque, debit and American Express available in the office. Payment will be accepted in full, or by installments when indicated in shopping cart at checkout.

Payment by cash/cheque/debit must be recieved in the office within 15 days after registration, AND before the skater participates in their first skating session. If payment is not recieved after 15 days, registration may be terminated.

If a member account is past due by 45 days, the club will disallow online registration for all family members for future programming until the account is paid in full, or alternative payment arrangements are made with the office.

Declined Payments/NSF Cheques

CHEQUES: There will be an administration fee for NSF cheques, charged at the current bank rate and subject to change without notice.

Skating Credits 

Skating credits (termed Gift Certificates on registration website) are earned by parents and/or skaters by volunteering as Program Assistants or contributing by volunteering at authorized activities throughout the year. Skating credits may also be generated by fundraising activities, or due to overpayment of invoices.

Skating credits/gift certificates can be redeemed by the member at the point of program registration.  Please contact the office if you wish to redeem a Gift Certificate against and existing credit. Skating Credits can be transferred to another member if a request is recieved in writing to the London Skating Club office.

If a member account is past due by 45 days, the club reserves the right to apply any existing Skating Credits to the past due account without prior notice.


Skate Canada Fees

Skaters must be members of Skate Canada to skate on LSC sessions, try tests, skate on a Synchronized Skating team, or compete. The membership year runs from Sep 1-Aug 31. The $35.70 fee is paid to Skate Canada, and is due upon registration in the first program of each membership year.  Out of club skaters must provide proof of current Skate Canada Membership at time of registration.


Withdrawals/Refunds/Transfers:

Withdrawal before session starts:

  • program refund* will be issued for withdrawals after registration but before the first scheduled class begins (excluding Skating Summer Camp, which has a withdrawal deadline of June 1st).

  • NOTE that deposits for Skating Summer Camp and Synchronicity Skating Teams are NON-REFUNDABLE.

Withdrawals will not be permitted after the program start date, except for the following circumstances:

  • Withdrawal due to injury: Any skater that misses four or more consecutive weeks due to an on-ice injury on an LSC session is entitled to a credit of 50% of the pro-rated amount of the sessions missed. A doctor’s note must be provided to the Program Convener indicating that the injury is the result of the on-ice activity. The skater must present evidence that the injury occurred during an LSC session.

  • Withdrawals for PreCanSkate: A pro-rated refund* will be given to parents of NEW PreCanSkate skaters (aged 3-5) if the refund request is received in writing within 4 weeks of the program start date.

  • SKATING SUMMER CAMP REFUND AND WITHDRAWAL POLICY: A non-refundable $150 deposit is due upon summer camp registration. Withdrawls will be permitted before June 1st. Any withdrawal request must submitted in writing to info@londonskatingclub.com before midnight on June 1st. The $150 deposit is non-refundable.

  • * ALL withdrawals are subject to a $30 processing/administration fee and Skate Canada Fee

Mid-Season Program Transfers:

  • While program withdrawals are not permitted after session start, a skater MAY transfer from one program to another in the middle of a program season, with no administration fee, when changing skating categories: for example from CanSkate to Preliminary STARSkate or into the Select program, or from a Preliminary STARSkate session to a Junior STARSkate session upon qualification changes.  A skater may also transfer between equivalent programs once per season (Fall/Winter, Spring or Summer) with no administration fee, for scheduling purposes IF there is room on the desired session. Each subsequent transfer after the first would be charged a $30 administration fee. With any program to program transfer (except below), any prorated registration payments on the current program will be applied toward the prorated fees for the new program.

  • For Select Level 3 and 4 only: Any invited skater may transfer into Select from STARSkate, and may transfer from Select to STARSkate. If transferring into Select, any prorated STARSkate program payments will be credited towards the prorated Select fees for the remainder of the season. If transferring from Select Level 3/4 into a STARSkate program, and monthly payments have been selected, an administration fee equivalent to one month's installment payment will be charged to cover upfront Select program costs such as choreography, coach meetings and processing costs. There would be no prorated credit to apply toward new program registration. The remaining instalment payments for the current Select season would be cancelled, and prorated program fees for the new program would be applied to your invoice. 


STARSkate Partial Skater Registration

While the LSC would prefer fully paid registrations, we recognize that some skaters require only a portion of the ice time for a given session. There are three options for a skater: pay in full for the session, pay ½ of the registration and skate every other week + a non-refundable $20 administration fee or pay ½ of the registration and skate for only ½ of the session time per week + a non-refundable $20 administration fee. During the course of the season, if the session is full and another skater wishes to pay for the prorated remaining cost to be a fully paid skater, the convener will approach the partially registered skater and offer them the opportunity to pay for the remaining prorated difference to become a fully paid skater for the session (fully due within one week). If the partially registered skater declines this opportunity, once the other skater is paid in full, the partially registered skater will be given a credit for the refundable portion of the remaining unused fees paid and removed as an approved skater for that session. 


Ice Scheduling

  • Cancellations: Ice allocations are done by the city and are out of control of the LSC. Check the LSC bulletin boards at the arenas, LSC website/Facebook/ Twitter for cancellations. There is no make-up policy for sessions cancelled due to inclement weather, city ice deletions where relocating the session is not possible, or any other unforeseen circumstances for which the LSC cannot be held responsible.

  • ‘NO SKATING’ Dates: Dates listed as ‘no skating’ dates on registration materials/LSC website are due to KNOWN ice cancellations, and were NOT included as part of your program fee.  Refer to each program calendar on the LSC website for relevant ‘no skating’ dates.


StarSkate Makeup Sessions:

STARSkate and AdultSkate participants will be allowed to ‘make-up’ up to 5 missed sessions during the Fall/Winter session, or 2 missed sessions during the Spring session, if a minimum of 1 week notice is given to the LSC office, before the session that will be missed. The skater must be aware that the request may not be granted if the makeup session requested is full or if the skater is not qualified to skate on the session requested for the makeup.

There are NO make-up sessions allowed for CanSkate & CanPower. 


Guest Skating

The LSC office must be contacted well before the session. Guest skating fees are applicable per half hour, and must be paid to music staff immediately upon entering the ice. Guest skating will only be allowed on sessions that are not full and the skater must be qualified for that session.

Guest Coaching

Only coaches with a current LSC contract, or with special permission from the Coach Liaison, may teach lessons on LSC ice.

Any further questions about program fees, program discounts, methods of payment, etc should be directed to the LSC office.


Release

All registered skaters accept and release, from any and all claims, the London Skating Club, it’s directors, employees and coaches and agree that none of them shall be held responsible for any accident, injury, or loss, however caused, whether on or off club premises, ice or other facilities. All registered skaters accept and give permission to the London Skating Club to photograph/video the registered skater for the purposes of club advertisement and promotion. All registered skaters are aware that these photographs/videos and/or the registered skaters name may be used on the club’s website, newsletter, sent to the media or used in other club promotions. Registered skaters also authorize the London Skating Club to release private information of the registered skater to the City of London for purposes of their ice allocation policy.